Introduction

Welcome to Medicos Skill Consultancy. Your trust is extremely important to us. We are fully committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us through our website, phone, WhatsApp, email, or in-person.

By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

1. Personal Identification Information

We collect personal information such as your full name, email address, phone number, residential address, and date of birth. This information is essential for us to establish accurate and effective communication with you, create personalized profiles, and provide tailored career counseling and admission support services. We treat this information with the highest confidentiality and use it strictly for purposes related to your educational journey.

2. Educational & Career Information

To offer you the best possible guidance, we gather information regarding your academic qualifications, preferred courses, career interests, and standardized test scores (where applicable). This data helps us analyze your academic profile, recommend suitable study options (both in India and abroad), assist with course and college selection, and develop a customized career roadmap aligned with your aspirations and capabilities.

3. Communication Data

For transparency and service improvement, we record and maintain details of communications between you and Medicos Skill Consultancy. This includes phone conversations, email exchanges, WhatsApp messages, and web form submissions. Keeping a record of our communication ensures we provide consistent support, address your queries efficiently, and maintain a clear history of interactions for quality assurance purposes.

4. Website Usage Data

When you interact with our website, we automatically collect certain technical information to enhance your browsing experience and improve our digital services. This data may include your IP address, browser type, device type, operating system, pages you visit on our website, and the time spent on each page. This information is collected through cookies and similar technologies and is used solely to understand user behavior, optimize website functionality, and provide a better user experience without compromising your privacy.

How We Use Your Information

We use the collected information to:

• Provide career counseling and admission services.
• Match you with the right courses, colleges, and scholarship programs.
• Process your inquiries, bookings, and applications.
• Send you updates, important notifications, or promotional offers (only with your consent).
• Improve our services and website experience based on your feedback and interactions.

Sharing Your Information

We do not sell, rent, or trade your personal information with third parties.
However, we may share your information with:

• Partnered colleges, universities, or educational institutions for admission processing.
• Trusted third-party service providers who assist us in delivering our services (e.g., loan assistance providers, marketing platforms).

All third parties are contractually obligated to keep your information secure and use it only for agreed purposes.

Data Protection and Security

We take all necessary steps to protect your data, including:

• Secure data storage systems.
• Access restricted to authorized personnel only.
• Use of encryption, firewalls, and regular system monitoring.

However, please note that no online system can guarantee 100% security. We encourage you to also take personal precautions when sharing sensitive information.

Your Rights

You have full rights regarding your personal information:

• Access: You can request details about the information we hold.
• Correction: You can ask us to update or correct inaccuracies.
• Deletion: You may request the deletion of your personal data from our systems.
• Objection: You can opt out of receiving marketing communications anytime.

To exercise your rights, please contact us directly (contact details below).

Cookies and Tracking Technologies

Our website may use cookies to:

• Improve site navigation and user experience.
• Analyze how visitors interact with the website.
• Customize content and advertising based on your preferences.

You can choose to disable cookies in your browser settings; however, this might affect your experience on our website.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page periodically.